4G Wireless Partners With NetFortris
for Rapid Growth and Expansion

4G Wireless®, a California-based chain of mobile phone retail stores and authorized Verizon Wireless® premium retailer, requires secure Wi-Fi to meet the demand for secure, high-performance and reliable wireless provisioning of new accounts and to meet customer service needs. As a retailer in the competitive mobile communications market, 4G Wireless must be able to quickly deploy secure network connectivity, fixed-line office phones, and secure, public wireless connectivity in new retail stores as they open.

Full Case Study

How NetFortris provided 4G Wireless® with cost effective, rapid data networking.

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Founded in 2006
5 New Stories Per Month
135 Stores 2014
160 Stores 2015
“The ability to quickly provision new users in the store is critical to our business, NetFortris continues to be a great partner, providing new services, such as Wi-Fi analytics, that provide us with in-depth customer insight.”
Gabriel Coy
COO and General Counsel for 4G Wireless
4G Wireless Background
Challenges
  • 4G Wireless was seeking a simple, repeatable set up of new stores with voice, data and Wi-Fi as they open.
  • Needed Wi-Fi for in-store provisioning of phones
  • Needed a secure private network to communicate between branches and the home office.
Solutions
  • The high-performance NetFortris MPLS Network gave 4G Wireless® the ability to securely connect retail branches to corporate offices.
  • NetFortris Multi-Purpose Wi-Fi allowed customer provisioning and service at all locations in addition to Mobile Point of Sale (POS) in all 4G Wireless® retail stores.
  • With NetFortris Cloud PBX, 4G Wireless® was equipped with fixed-line office phones in corporate and branch offices.
Results
  • Always-on, reliable voice and data network without custom system design for each store.
  • Faster and more cost effective data networking.
  • Reliable, repeatable Wi-Fi in every store for simple provisioning.
Future Enhancements
  • Growing to 200 offices in the next few months requires repeatable store set-up.
  • In-Store Wi-Fi mobile POS and presence analytics.
  • Wi-Fi traffic shaping and control for maximum in-store performance.
  • Advanced performance analytics.
   
Consistent and Reliable Voice and Data Network
Through a centralized management console, 4G Wireless administrators add the new location through the NetFortris Cloud PBX. Finally, fixed-line business phones are installed complete with voicemail, call forwarding, mobile integration and analytics. The ability to rapidly get a new store set up, on the network, and functional is essential to the company’s success. The advanced features of NetFortris Multi-Purpose Wi-Fi deliver Presence Analytics that capture information about wire-less trends, individual wireless dwell times, repeat-visit frequency, and bandwidth utilization by user. Wi-Fi Traffic Shaping helps 4G Wireless® administrators optimize network usage. They can now prioritize mission critical applications and set bandwidth limitations based on traffic type.

Full Case Study

How NetFortris provided 4G Wireless® with cost effective, rapid data networking.

Download Case Study
“We need to make each square foot of retail space count. NetFortris helps us rapidly stand up new locations and get them operational quickly.”
Gabriel Coy
COO and General
Counsel for 4G Wireless
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