For both retailers and restaurants today, the lines between in-store, online and mobile environments are blurring. These enterprises have to comply with PCI (or Payment Card Industry) standards, meaning they must maintain a secure environment for sending and receiving shoppers’ credit card information. Beyond PCI compliance, having secure voice, data and video communications is essential to retailers and food service providers operating across multiple locations.
NetFortris’ customizable solutions fit together perfectly to address the unique challenges of today’s multi-site retailers and restaurants. Not only are our private MPLS network and security PCI-certified, both our secure Wi-Fi and data analytics help you improve the customer experience.
Protecting customers’ credit card information and transaction history aren’t just targets for retailers to aim toward. PCI compliance is now a longstanding mandate where networks and data security are concerned. Beyond PCI, though, today’s retailer faces a perplexing landscape where the typical in-store experience has blurred with—and almost become threatened by— the mobile user. Online and mobile users have to have PCI protection, too, but marketing to the mobile user brings its own challenges to the seller’s network.
Not so when your business communications provider is NetFortris.
NetFortris’ PCI-certified network and Wi-Fi can provide a solid foundation for better engagement the constantly-connected consumer, delivering the experience they want while driving business growth.
Our PCI-certified MPLS network is a secure, high-performance connectivity solution for businesses ranging from a single office to a network of hundreds of locations. The NetFortris MPLS is private and highly reliable, so your data is available whenever you need it, without being exposed to the public internet. And because NetFortris MPLS supports multiple protocols, it’s easy to manage your network for quality of service (QoS) across different classes of service.
To that foundation, we add Mobile MPLS—our multi-purpose secure Wi-Fi—that lets you provide an even more engaging, connected shopping experience. Along with a host of other carrier-grade network options, we’ll bring you the cost-efficient, private network connectivity you and your customers need.
From our secure private network to our state-of-the-art hosted firewalls, voice and data services, unified communications and Wi-Fi, NetFortris takes security seriously. Our hosted firewall offers a fundamental layer of protection for users accessing both corporate resources and the internet. NetFortris VPN extends secure connectivity to your mobile users. And our threat analysis engine monitors data from the firewall, antivirus, VPN, content filtering and traffic patterns to detect and thwart would-be attacks.
With the NetFortris private MPLS, firewall and zero-install VPN, you get a PCI-certified network that protects your business and your customers.
NetFortris Live Monitoring and Voice Analytics work with our Cloud PBX and Call Center applications. This allows call centers to monitor and optimize the quality of customer interactions, uncover training opportunities, and deliver consistent call center service.
Our analytics also provide insights on network traffic patterns and behaviors, so administrators can optimize network resources and performance. And by monitoring network performance for voice, video, desktop sharing and more, you can ensure quality of service (QoS) for bandwidthintensive applications like unified communications, streaming video and more.
By monitoring our entire MPLS network round the clock, our network QoS solution lets you optimize network resources for every data type and use case.
“Since we knew we’d have a lot more salespeople in other states, we needed a phone system that could be packed and shipped to their remote office and then all the salesperson would need to do is plug it into their Internet to start working immediately. VoIP provided a cost-effective solution for controlling pricing on all our calls plus provided a reliable solution that worked in every state within the United States.”
- Wayne Kaufman, IT Manager
“We selected NetFortris as our partner to upgrade our voice and data networks. Now connecting our retail stores, our training camp, and our corporate headquarters and fulfillment office is a breeze.”
“The first thing that comes to mind when I think about NetFortris is partnership. We are a privately held large but-small company in Kentucky, with a great brand and a high presence. Our locations are high-volume convenience stores located in six states that need partners, not just a vendor.”
"Fonality has also shown their commitment to delivering exceptional service and we’ve been so impressed with the responsiveness and follow through - they are a truly reliable partner."
“When we buy technology, it can’t be a loss-leader. The phone has to be a profit center for us. That was difficult with the huge capital expenses of our previous systems. With Fonality, we’ve been able to prove the business case and get into a cost recovery mode. We’ve been very impressed by Fonality’s responsiveness and quick resolution. That helps us respond to our customers and exceed their expectations, which is what we always try to do.”