Providing the ultimate customer experience is the cornerstone of your agency, and it's what makes Allstate a leader in the industry. Often the first experience your customers have with your agency is through the phone. A reliable phone solution from an approved Allstate VoIP provider should be part of your business foundation, ensuring you provide your customers with a top‐notch experience.
With Business VoIP from NetFortris/Fonality, Allstate agencies can expect:
Take advantage of pre‐negotiated pricing at up to 40% cost savings.
Improved Customer Experience
Advanced phone features like multiple auto attendants and contact center functionality like advanced call routing to communicate more efficiently between your agents and customers.
Monitor Agent Productivity
Whether you have one or multiple agencies, your business growth depends on agents staying productive. Measuring important agent metrics like call volume, talk‐time, and missed calls gives you the data to make important business decisions.
Customer Management & Phone Integration
Integrate your phone and customer management system, like eAgent, and see the customer’s profile on your computer screen for a more personal touch when answering the phone.
Work is an activity, not a location. Your availability to meet the needs of your customers doesn't stop when you're away from the office. Forward calls to your cellphone, ring multiple phones in sequence, or have them all linked together to ensure you never miss customer calls.
Get Started with our Business VoIP Allstate Package
Starting at$19.95/per userincluding a new desk phone!
Public Cloud Deployment
Dedicated Technical Support
(1) Software User License
(1) Yealink T21P-E2 Desk Phone
(1) Local Telephone Number
(1) - *Fonality Calling Plan
(1) - Conference Bridge
(10) - Virtual Extensions
(10) - Voicemail-Only Extensions
FREE Remote Installation
Fonality Calling Plan: Unlimited calling in the USA + Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, UK. Only US-Based DID, or direct inward dial, telephone numbers are provided.
Request a quote for your agency now. Simply send us some basic information below or call us directly at 866-365-2548 x4000.