Posted by Kyley Del Bosque

Tags: News

Customer Experience Innovation Award Feature.pngHeads Up Display honored by TMC’s CUSTOMER Magazine for improving customer service technology

Fonality announced today that TMC, a global, integrated media company, has named Heads Up Display™ (HUD) as a 2016 Customer Experience Innovation Award winner. The 2016 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

“Heads Up Display was created specifically with our customer's productivity and business performance needs in mind. Each HUD feature and integration is designed to create an outstanding customer experience with a keen eye on user interface and experience to maximize productivity. Its a virtuous circle,” said Ali Rizvi, director of product management. “We are thrilled to be the recipient of CUSTOMER Magazine’s 2016 Customer Experience Innovation Award.”

Fonality’s Heads Up Display, an innovative business collaboration tool, helps employees be more efficient and effective, making it easier for them to select the best way to initiate, receive, and respond to business communications. The HUD phone system is all about collaboration, boosting productivity, improving customer service, and enabling employees to worAllstateBlogCTA.jpgk smarter.

TMC CEO Rich Tehrani had this to say: “Congratulations to Fonality for receiving a 2016 Customer Experience Innovation Award. Fonality’s Heads Up Display has been selected for enhancing the customer experience and improving business relationships. We’re pleased to recognize this achievement.”

To learn more about how Fonality can level up your business communications, book a 1:1 HUD demo!