There was a time when businesses were confined by messy and expensive telecommunications systems - but no longer is that an issue thanks to Voice Over Internet Protocol (VoIP). There are many reasons VoIP is such a popular service for businesses, but it can easily be summed up by understanding how its unifying aspects can help firms be more efficient.Unified Communications (UC) works to tie together all the loose ends of all your business communications. Here, we list of three of the main reasons why VoIP will help your company to be more productive.
1. VoIP saves you time
Many understand the frustrations that can often surround voicemail technology - for starters no one wants to check their voicemail as it can be a cumbersome and time consuming activity. And according to TIME magazine, voicemail retrieval dropped by 14% between 2011 and 2012. The odds are increasing that your voicemail message may never be even heard.
A lot of this time can be salvaged with a VoIP and unified communications package which allows you to forward on messages that need to be sent to other colleagues. By being able to text a coworker a voicemail that has been sent to you, you're freeing up precious time by eliminating the need for phone calls.
According to a study by The Relevancy Group, 66% of email users check their email throughout the day. In fact, 13% actually check their email at least once every hour. The use of smartphones is most likely what accounts for the large amount of workers checking their phones regularly.
Those who are checking their emails only three times a day are probably also less likely to be checking their voicemail. With VoIP, you're not beholden to checking your voicemail, you can receive them as emails and more easily stay on top of who has called through and what is most pressing.
2. Helps you stay in charge of your workload
When workloads get complicated and complex, clients can become lost along the way. UC ensures that you're in control and fosters group collaboration with the use of instant messaging and other tools like personalised call routing and readable voicemail.
Being able to share information quickly allows for a better quality of ideas, thanks to an increase in connectivity between problems and solutions.
3. VoIP helps you work remotely
According to research by Global Workplace Analytics, the remote workforce has grown 103% in the past decade. With a constant increase in those who are working remotely, being able to easily connect with the office and coworkers is essential to having a seamless workflow on the road and at home.
UC can help your company be the best it can be, by ensuring you and your staff are spending more time on work tasks and less time on communications.
But all of this is just the tip of the iceburg. You'll also want to tackle some of the most notorious productivity sinkholes right at the source. Check out our FREE eBook, Unified Communications: The End of Productivity Sinkholes, to learn how.