Admin Tip: Build basic ACD queues to get callers to the right place

If you're a Fonality Admin setting up your Automatic Call Distribution for the first time or whose ACD needs updating, this "Building Basic Queues" post is for you!

Basic call queues make sure your callers get to the right person in the order you choose. Watch our video below and download the tip sheet for details!

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NetFortris Team
About the author: NetFortris provides flexible, scalable, cloud-based voice and data communications customized with the exact security and compliance your business needs. Multi-level protection, cloud-based backup and bi-directional failover ensure business continuity while big data analytics with real-time service control improves your operational performance. NetFortris also serves its customers with carrier-grade networks, business and communications applications, and expert service. Our solution engineers work with you to design a fully managed and automated system tailored for your business.