Can you believe it’s been nearly a decade since the iPhone was first introduced? Nowadays, your smartphone is as essential as your wallet. In fact, according to this article millennials today place a higher value on their technology than transportation or car ownership.

Smartphones, and their larger cousins, tablet computers, have forever changed the way we work and how we communicate. Among these changes, seven stand out; and they impact everything from productivity to customer service.

Using these evolving habits to create business advantages takes a willingness to learn and a technology provider that can make them real. The investment is worth it, as the companies that understand the forces driving this evolution in business communications will be best positioned to take advantage of them.