Fonality UC joins Inteveo iMediSuite for medical, dental practices

Posted by Team NetFortris

Inteveo’s iMediSuite Practice Management and Business Optimization Solution Gains Phone, UC Integration

Blog_Feature_HP_Whats_New_640px_x_350_px.jpgThe latest Fonality Heads Up DisplayTM (HUD) platform integration offers medical and dental practices the opportunity to bundle their phone system and unified communications (UC) as part of Inteveo’s iMediSuite comprehensive practice management and business optimization solution.

iMediSuite.jpgiMediSuite is designed to streamline and modernize communications for the more than 1.1 million practicing physicians and dentists in North America.* As part of the bundled solution, iMediSuite also incorporates connectivity for a HIPAA-Certified Electronic Health Record (EHR) and centralized Patient Management platforms.

This integration addresses three top challenges facing the future of dental and medical practices everywhere: new patients, retention and treatment planning. Practitioners have been in desperate need of a solution that will allow them to consolidate their front desk operations and patient phone calls with their EHR platform in order to help staff reduce the average response time, improve time management, and enhance total quality of their dental and medical services. Now they have a solution that incorporates more than 100+ business phone features, unlimited calling, and the ability to securely display pertinent patient information during active calls. These great features and more on a single screen enable staff to communicate with patients and one another from inside and outside the office with ease.

“We have diligently searched for a suitable technology partner that can provide our clients with an effective, feature-rich business phone system as part of our iMediSuite family of products and services. We needed a system that can seamlessly integrate with our innovative Electronic Health Record (EHR) and Patient Management platforms, in a single, easy-to-use interface,” said Sean Darwish, CEO of Inteveo. “Nothing compares to HUD’s superior capabilities including the unique user interface, robust features and, of course, Fonality’s unwavering commitment to quality of service and support.”

“Fonality is proud to include numerous medical and dental practices as well as healthcare facilities among our customers,” said Jeff Valentine, Fonality chief marketing officer. “We’re also strong believers in expanding the definition of unified communications to meet the needs of specific market segments. It’s exciting to participate in Inteveo’s iMediSuite solution as the latest way to fulfill that commitment. We’re looking forward to helping thousands of practices improve patient communications and cut costs with our partners at Inteveo.”

Fonality’s award-winning UC platform brings together calling features, chat, presence, audio and video conferencing, voicemail transcription, and more. And combined with iMediSuite functionality, doctors and dentists now have access to the full range of Fonality business communication tools, including customizations like SMS text messaging. These tools will help them streamline operations and provide patients with a higher quality of service than ever before.   

Inteveo’s bundled iMediSuite solution is the first to ever incorporate a wide range of services including digital marketing, practice management, unified communications, and patient services in a single, affordable offering. 

For more information, call 800-501-2756 or email and ask about iMediSuite with Fonality. 

* Source: Henry J. Kaiser Foundation 2016