Heads Up Display (HUD) Mobile is your holiday helper.
1. Never Feel like you’re too far from your “North Pole”
HUD Mobile is truly built with 100% mobility in mind. Traveling for the holidays? Home with the kids during their holiday break? HUD Mobile is there in your pocket, your purse or your hand at all times. Stay connected with your team no matter where you are.
2. Leadership Doesn’t Miss a Beat
Continue to coach your staff with our barge, monitor and whisper features. Just like with HUD Web, utilize the mobile app to join a current call in progress (barge), monitor a call in progress without interrupting call attendees (monitor) or lend quick updates or a little advice to your team member without the other person on the line knowing you’ve joined or hear what you’ve said (whisper).
3. Seamless Monitoring of Contact Center Queue Activity
Not only can you monitor your queue anytime, anywhere, you can also participate in that queue yourself. Tis' the season to lend a helping hand to your fellow man.
4. It Knows When You’ve Been Sleeping and Knows When You’re Awake
Just like Santa himself, it's watching. Get simultaneous ringing to your mobile phone when the app is running and once you’ve quit the app, its assumed you’ve had a little too much eggnog and need your rest.
5. Give the Gift that Keeps on Giving
HUD Mobile is not just for you silly. It’s an excellent resource for everyone on your team! Now, your receptionist can actually enjoy that in-office Christmas party using HUD mobile just as they would HUD Web. All from the palm of their hand. And the best part of all…HUD Mobile is free with Fonality Professional or Fonality Ultimate service.
Just download HUD Mobile directly from the Google Play Store or iTunes App store. After the HUD Mobile app is enabled in your Fonality system and installed on your phone, just log into HUD and communicate as if you were still at the office! It’s that simple.