As more organizations search for better communications solutions, IP phones have emerged as an enterprise favorite. The technology has been rapidly advancing to provide companies with a more reliable connection that will also reap cost savings and other significant benefits. In particular, VoIP and SIP trunking have become a formidable team in the communications sector and are helping organizations take their systems to the next level.
Legacy solutions can cause significant problems as they not only cost considerably more to maintain than new technology, but older systems are more difficult to fix. No Jitter contributor Matt Brunk noted that SIP trunking is important because it will help save organizations a significant amount in operating costs and is easier to maintain than traditional copper lines. In a system that relies on the public switched telephone network, organizations would need to completely rewire their infrastructure with underground cabling when putting in a new service, but SIP trunking completely mitigates this and allows the business to begin functioning in substantially less time than ever before. The company integrating the SIP technology will be able to realize these benefits right away and work toward other advantages like better efficiency and productivity.
VoIP continues to adapt
While organizations adapt to IP technology, VoIP changes are being influenced by other technology that it interacts with. Because the communications system runs through the Internet, for example, IPv6 is having a significant impact on VoIP systems. After upgrading to IPv6, businesses will need to have 10 to 46 percent more bandwidth than their current system to support VoIP calling and SIP trunking requirements, communications technology expert Gary Audin wrote in a recent piece for No Jitter. This will also make it significantly more difficult to migrate dual stack operations, port sharing for signaling protocols, IP PBX upgrades and Network Address Translation modifications. However, there are steps organizations can take to make the transition to IPv6, but the process may take five to 10 years due to the existing technologies in the system.
"The enterprise does not have to do anything in the near term, but eventually more bandwidth will be required for IPv6 VoIP calls," Audin wrote. "For small businesses, expanding bandwidth may produce a small cost increase. Call centers, on the other hand, will have to budget significantly more for the expanded bandwidth."