MSPmentor just announced its annual MSPmentor 501 2015 Edition, which ranks the top managed service providers (MSP’s) and IT service providers worldwide. We’re excited to celebrate with two Fonality partners, TheHelpDesk.com and Spire IT, on making this year’s list!!
It’s an exciting time for the MSP market. More customers are adopting managed services and engaging outside IT providers. So how are two world-class MSPs growing their businesses, and what services are they focused on expanding?
“We’re extremely proud of the impact that we continue to make on our client’s technology environment. Owning all technology for our clients has been our strategy for growth,” says Tom Angelo, president of Spire IT, which ranked #96 on the MSPmentor 501: 2015 Small Business Edition. “We manage everything they’re doing in the cloud – hardware, software, phone and communications. We want to be their one stop shop for all technology services.”
“All of our customers need a phone system to do business,” he added. “Through our partnership with Fonality, we’re able to provide our customers with enhanced features and tools that transform their communications. With more and more people working remotely than ever before, customers are improving collaboration, keeping productivity high, and staying mobile and available to meet the needs of their clients.”
With the convergence of IP telephony, unified communications is providing new opportunities for MSPs. It also provides a great recurring revenue stream and improves customer retention and loyalty. Another great advantage, every customer needs a phone system.
“It was a phenomenal year, and we’ve leaned a lot on our Fonality relationship to grow our business. It’s hard to find anything else on the market that has such robust features, easy to sell, easy to implement, and at a price that provides savings to our customers. Our customers honestly love it,” says Nathan Hunstable, president of TheHelpDesk.com, which came in at #29 on the MSP Mentor 501:2015 Global Edition Worldwide.
“As we grow our business, tapping into the IP telephony market has been big for our growth. IT services and telecom are were a natural fit as the two have converged rapidly in the last 5 years as both live on a customer’s network. If you’re an MSP not selling IP telephony, you’re leaving money on the table,” he adds.
What’s next for the MSP market?
The next five years represent a good opportunity for growth for MSPs. Gone are the days of selling break/fix model of business. As MSPs make important decisions about how to best retain existing customer and attract new business, providing business phone systems and unified communications is a top solution to grow the business. As MSPs evaluate the solutions to grow their businesses, important to choose the right partner. Fonality provides partners with a program that provides dedicated sales and marketing and opportunities to earn some of the leading commissions in the industry. Fonality provides MSPs the choice and flexibility of deploying on-premise or hosted solutions to meet the needs of your customers.
If you’re an MSP looking to add new revenue and serve your customers in new ways, visit www.fonality.com/partners.