Smartphone App Enables Collaboration and Communication from Anywhere
Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, todayannounced the release of Heads Up Display (HUD) Mobile, bringing the most powerful features from the award-winning HUD Web solution to iOS and Android smartphones.
Fonality’s HUD Mobile allows users put control of their business communications into the palm of their hand. HUD Mobile delivers access to the same telephony features users enjoy in the company’s popular HUD Web application – such as a live company directory with presence, real-time chat and instant messaging, conference call control, and call center queues - on a smartphone form factor, so they can experience a seamless transition from the office to the road. The new release replaces an older product, adding new features and an improved design.
“We’re moving to an increasingly agile, mobile, and always-on business culture,” said David Scult, Fonality’s chief executive officer. “Fonality is delighted to offer our customers a way to stay connected, responsive, and productive whether they are in the office or out. Why did we do this? Because we’re committed to finding innovative ways to support today’s workforce and tomorrow’s. ”
- Apple iOS and Android smartphone support
- Inbound and outbound calls using an office phone extension and number
- Voicemail management
- Secure instant messaging
- Audio conference control
- On-demand call recording
- Transfer to other staff or to the user’s own desk phone
- Barge, monitor, and whisper coaching tools
- Contact center queue dashboard and queue participation
For more information about HUD Mobile, visit: http://www.fonality.com/features/hud-mobile.