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What is Cloud PBX for Business?

Posted by Team NetFortris

Tags: Cloud, PBX, VoIP & UC

Reliable communication is fundamental to starting and operating any business. In the age of digital communication it’s more important than ever to stay connected with employees and customers. That’s why all business owners need Cloud PBX. Cloud PBX is a state of the art offsite phone system that connects all of your employees in all of your locations with the push of a button.

A New Age for Communication

Communications technology has come a long way. In the past, desks were cluttered with tangled phone cords, and limited phone lines prevented business owners from making and receiving important calls. In recent years, however, Cloud PBX has revolutionized office communication by discarding traditional phone lines and instead routing telephone communication over the internet.

With Cloud technology, all business owners can efficiently and inexpensively stay in contact. All phone calls can be routed within the office and important data can be stored. Each company’s calling experience can be tailored to their own preferences. You’ll never miss a call because of busy phone lines or have to search through post-it notes for phone numbers ever again!

The Cloud PBX includes a long list of features and benefits that make all business owners’ lives less stressful and more efficient. The best part: Cloud PBX phone systems are reasonably priced for business owners on a budget.

  • Call Forwarding: the Cloud PBX can forward all calls to a mobile device or landline, perfect for when you’re out of the office.
  • Call Mentoring: Call mentoring allows third party monitoring of training or service calls to ensure quality customer service. The employee can be coached without the customer hearing.
  • Dial by name directory: Customers that don’t know an employee’s extension can simply enter the name of the desired party and be connected instantly.
  • Online call records: Easily track incoming and outgoing phone calls according to date, time, caller info, call duration.

For a small business owner seeking to streamline operations and connect on the go employees, the Cloud PBX offers the perfect solution.