As a smaller educational facility, the Ecorse Public Schools needed a solution that allowed them to stay connected to their teachers and parents, but that was also affordable and reliable.
They had been previously been suffering with an existing NEC PBX that was difficult to manage and would occasionally fail to operate as they needed. For example, voice mail worked on an intermittent basis, making it difficult for teachers to stay in touch with students, parents, and other staff members.
The Solution: Hybrid-Hosted System
Fonality’s Hybrid-Hosted™ solution made system management a breeze for the Ecorse Public Schools. Using Fonality’s web-based administration interface, IT staff now manages all aspects of the system, views call logs in real-time, and adds, removes or changes users or features quickly and easily. Fonality’s desktop client, Heads Up Display™ (HUD), also made the system easy to use, merging phones, desktop, and educational applications into one, seamless interface. Plus, with our affordable packages and reliable service, the schools were able to reduce their monthly communication costs by 80 percent.