Fonality CRM Link was created to provide enhancements to your Salesforce® experience by linking your Fonality Solutions to your Salesforce CRM system. Fonality CRM Link integrates business communications into the Salesforce environment to improve agent productivity, increase call efficiency and redefine the customer experience. Users enjoy:
Integrating your Fonality phone system with Salesforce CRM makes both applications more powerful by bringing together the activities and data that drive your business.
Fonality's advanced phone system, built-in collaboration capabilities, unique contact center approach and Salesforce integration, work together to help increase the velocity of your business.
How do Users Benefit from CRM Link for Salesforce?