Cost Savings- Fonality systems are built specifically to meet agent communication needs while saving your agency money compared to traditional phone service. Desk phones are included in our price.
Improved Policyholder Experience- Advanced phone features like multiple auto attendants and call routing help agents communicate more efficientlybetween current and potential policyholders.
Monitor Agent Productivity- Whether you have one or multiple agencies, your business growth depends on agents staying productive. Measuring important agent call metrics like call volumes, talk-time, and missed calls gives you the true data tomake important business decisions.
Connect with Other Tools - Integrate your phone system with other to quickly identify who is calling and have their customer data displayed on your screen toprovide a more personal touchwhen answering the phone.
Work Anywhere- Work is an activity, not a location. Your availability to meet the needs of your customers doesn’t stop when you’re away from the office. Forward calls to your cell phone, ring multiple phones in sequence, or have them all linked together to ensure youNEVER miss customer calls.
Forinsurance agencies, NetFortris has the pieces to put your business communications together, creating one seamless, secure and compliant solution.