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Business Phone Systems for Law Offices

 

These days, clients are selecting lawyers not law firms. With social media so readily available, your personal brand is more important than ever. Fonality’s phone systems lets you make yourself as available as possible to clients without giving up your privacy. Furthermore, features like call reporting and presence let you run your business effectively, while keeping your clients top of mind.

Is Fonality right for your law office?

Our team has a great deal of experience working with lawyers and law offices. Let us help you determine if Fonality is a good fit for yours.

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How can Fonality benefit your law firm?

1420847678_checkmark-korganizer_copy.pngBill More Hours - The Fonality Heads Up Display™ software brings together chat, voice and video conferencing, call routing, voicemail, and more into a single application. With the ability to multitask, you can bill multiple customers at the same time and get answers quickly.

1420847678_checkmark-korganizer_copy.pngMobile Support - Even if you are in court, you can use Fonality's mobile application to send chat messages to office staff. You can also transcribe all of your voice messages into a text email. Most importantly, never have to give clients your personal mobile number again. 

1420847678_checkmark-korganizer_copy.pngRecord and Report - Never miss a detail by recording all of your important phone calls. When you are ready to bill a client, simply sort through your call reports to track billable hours. As an admin, you can even barge, monitor, or whisper in on a call. This is all made possible through our Heads Up Display application.

Top 5 reasons customers choose a Fonality phone system

reasons law firms choose our business phone system:

 

#1 Heads Up Display - Heads Up Display (HUD) is Fonality’s powerful unified communications tool that connects your phone, email, chat, and presence capabilities together in one easy-to-access location. HUD unifies communications to boost productivity, improve client service, and work smarter- saving employees up to 2 hours a day.

#2 Detailed Call Reporting - Our call reports give you the access you need to know who's been calling. With detailed metrics on who's called your firm and the duration, you can accurately bill your clients for time spent on the phone.  

#3 Auto Attendant - For smaller staffed firms, an auto attendant that can direct calls to different departments and specific individuals can make a firm appear to be larger and comes with big benefits including enhanced client interaction even before you pick up the phone. 

#4 Mobility - Even if you are in court, you can use Fonality's mobile application to send chat messages to office staff. You can also transcribe all of your voice messages into a text email. Most importantly, never have to give clients your personal mobile number again.

#5 Voicemail to eMail or Text - With our voicemail transcription, voicemail-to-email, and voicemail-to-text, you can cut down your voicemail screening time exponentially. You'll also be empowered to return calls more quickly because you'll know when you have a message whenever and wherever you want.  

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“The phones are an integral part of our business. The Fonality solution has absolutely been right for us. We’ve seen unexpected benefits, and received excellent support. Other attorneys are blown away when I tell them how affordable and easy to manage it has been for us. I consider Fonality a good call.”

- Adam Mlynarczyk, Koontz Mlynarczyk, LLC. 

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Let’s see how Fonality can help improve your firm's communications to clients.

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