NetFortris UCaaS Solutions Right-Sized for Your Business, From VoIP to UC

Right-sized communications:

The perfect fit, today and tomorrow

Cloud voice services are a given for today’s modern business. But as your business grows, so do your communications needs. Simple requirements for basic Voice-over-IP service can quickly grow into unified communications, business collaboration and call center services in the cloud.

When you combine cloud voice and unified communications, you get an even wider array of capabilities that deliver measurable benefits in productivity, cost savings and IT efficiency. That’s why NetFortris communications solutions are right-sized to fit your enterprise today and tomorrow, no matter how much or how quickly it grows.

shutterstock_629479178.jpg

From basic, cloud-based VoIP service to standard, centralized PBX solutions, NetFortris provides a complete, right-sized voice solution for your business needs.

From simple VoIP service to cloud-based and standard, on-premise PBX, NetFortris has the perfect voice solution for your business needs, no matter how large or small an enterprise.

All our voice solutions provide features you expect, like 3-way calling, call hold and retrieve, transfers, caller ID and detailed call logs. But when you need more, there’s advanced call screening and routing, automated forwarding on a variety of conditions (busy, no answer, out of service), network-based call logs and more. 

LEARN MORE ABOUT BUSINESS VOICE SOLUTIONS

As with our right-sized voice offerings, NetFortris Unified Communications grows with your enterprise.

Connect, collaborate and improve the productivity of distributed workforces with always-on instant messaging, presence, group chat, feature-rich VoIP and conferencing. NetFortris UC connects users via desktop computers, iOS or Android smartphones and a variety of tablets. It is especially suited for growing enterprises that need to collaborate across multiple geographies and connection types.

Then, when you’re ready, NetFortris provides Business Collaboration, a state-of-the-art Unified Communications and Collaboration (UCC) solution, which includes

  • complete VoIP and UC functionality
  • desktop, screen, file, and application sharing
  • voice and video conferencing from desktops and mobile devices
  • integrated, all-in-one dashboard, right in your internet browser

NetFortris UCC options are flexible enough to meet the needs of the most demanding, dispersed and highly mobile workforces. Advanced features enable visual collaboration with coworkers or guests via standard browsers, smartphones and tablets with a single click-to-connect.

LEARN MORE ABOUT UNIFIED COMMUNICATIONS

At the very core of call center solution is efficient handling of call volumes via automatic call distribution (ACD). NetFortris omni-channel Contact Center is flexible and sophisticated enough to handle any enterprise requirements. Whether a single branch or distributed, remote agents, NetFortris Contact Center will route each customer to the most qualified agent, for first call resolution.

NetFortris Unified Communications for Contact Centers breaks down the barriers between your agents and customers. As with all our solutions, UC for Call Centers can be customized to meet your specific contact center size and needs.

The Standard Contact Center solution comes with interactive voice response (IVR), flexible call distribution and call management capabilities, all standard. For larger, more complex contact centers, the NetFortris Enterprise Contact Center offers advanced IVR and skills-based routing, PCI-compliant credit card processing, intelligent queuing and a wide variety of both agent and supervisor functions. And your CSRs can simply and securely engage customers via their preferred channel—from fixed to mobile voice, chat, or even social media.

LEARN MORE ABOUT CONTACT CENTER

Our customizable communications solutions offer you a full range of options, from simple VoIP to unified communications and collaboration, no matter what your enterprise needs are today—or tomorrow.