5 reasons agents adore Fonality
Cost Savings -
Fonality systems are built specifically to meet agent communication needs while saving your agency money compared to traditional phone service.
Improved Policyholder Experience -
Advanced phone features like multiple auto attendants, on-demand call recording and help agents communicate more efficiently
between with current and potential policyholders.
Monitor Agent Productivity -
Whether you have one or multiple agencies, your business growth depends on agents staying productive. Measuring important agent call metrics like call volumes, talk-time, and missed calls gives you the true data to make important business decisions
Connect with Other Tools -
Integrate your phone system with other to quickly identify who is calling and have their customer data displayed on your screen to provide a more personal touch
when answering the phone.
Work Anywhere -
Work is an activity, not a location. Your availability to meet the needs of your customers doesn’t stop when you’re away from the office. Forward calls to your cell phone, ring multiple phones in sequence, or have them all linked together to ensure you NEVER miss customer calls