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Fonality - Business Phone System Solutions

Business Voice Solutions


The NetFortris business voice solution combined with our unified communications platform means you’ll get so much more than just a business phone system, you’ll get a complete business communication solution. Enterprise customers choose us because NetFortris empowers customers to choose – and even change – how you deploy based on your evolving business needs. 
 
Our hybrid hosted solution leaves behind the complexities of traditional on-premise solutions and high capital costs, limited features, and inflexibility of being locked down by traditional PBX providers or telecom contracts. Plus, our cloud-based admin tools and collaboration software deliver you the best enterprise voice service in the market.

With our enterprise business voice solution, you’ll get features including:

Check Mark - NetFortris Blue.png  Integrated Call Management and Collaboration

Check Mark - NetFortris Blue.png Distributed Worker Support

Check Mark - NetFortris Blue.png Trouble-Free Administration

Check Mark - NetFortris Blue.png And Much More!

See how NetFortris + Fonality can improve your business communications.


Integrated Call ManagementIntegrated Call Management and Collaboration
  • Drag and Drop Call Handling – Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.
  • Personalized Call Routing – With Find Me/Follow Me, you’ll never miss another important call.  Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.
  • Built-in Presence and Chat – See which team members are on the phone and who is available for a quick chat using the built in presence and IM capabilities.
  • Click-to-Dial – A browser-based plug-in for web browsers that turns phone numbers on a webpage into hyperlinks that when clicked on, dials that phone number on your Fonality telephone.
Trouble-free business phone solutionsTrouble-Free Administration
  • Flexible Auto-Attendant – Help your customers get to the right person quickly with flexible menu selection and routing.

  • Web-Based Administration Panel – Add users or make system changes on the fly from anywhere. There’s no need to be a telecom expert or to divert IT resources from more strategic tasks.

  • Easy Reporting  Access call records and history to ensure optimal staffing and review employee performance. Get a visual representation of queue status to ensure excellent service.

  • Emergency Management and Recovery – When a weather emergency or other unexpected event prevents workers from getting to the office, rapidly route callers to other locations or adjust greeting and attendants accordingly.

Let’s see how NetFortris + Fonality can improve your business.

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