Flexible Auto-Attendant – Help your customers get to the right person quickly with flexible menu selection and routing.
Web-Based Administration Panel – Add users or make system changes on the fly from anywhere. There’s no need to be a telecom expert or to divert IT resources from more strategic tasks.
Easy Reporting – Access call records and history to ensure optimal staffing and review employee performance. Get a visual representation of queue status to ensure excellent service.
Emergency Management and Recovery – When a weather emergency or other unexpected event prevents workers from getting to the office, rapidly route callers to other locations or adjust greeting and attendants accordingly.