Solutions for Mid Size Businesses

Every business is unique with its own set of products and services, its own customer profile, its own organization and its own technical infrastructure.  That's why one-size-fits-all phone systems so often fail to meet requirements and add value to the business.

That's not good.

Instead, we offer the most flexible solution in the industry designed to give you the features, payment model and deployment option that works best for your unique needs. You get a scalable, agile, reliable solution with self service administration when you want it and help from experts when you don't.

Empower Every User

Fonality offers sophisticated, yet easy to use communications applications and administration.  Your uses get the tools they need to get more done, faster.

• Mobility - Callers can reach users on any device without giving out personal phone numbers.

• Presence and Chat - Know who is out, who's on the phone and who is available for a quick call our chat. Send a message, or click to dial your deskphone or softphone.

• Video Collaboration with Screen Sharing - Easily hold a virtual meeting with staff, clients or prospects with beautiful HD video.

• Built-in Unlimited Queues - Take advantage of call center functionality to route calls.  Monitor queues in real time and receive detailed call data reports. 

Flexible Deployment and Voice Service Options

Fonality can be deployed in a number of ways to fit the needs of each organization.

• Cloud or On Premises -  A Fonality cloud deployment is perfect for clients who want the ease and convenience of a fully hosted VoIP solution.  If you prefer to manage your PBX functionality on site, we offer a hybrid solution that puts the administrative portal in the cloud for anywhere access, and call management in your building.

• PRI or SIP - Want the advantages of a modern phone system, but need to keep the land lines due to contract conditions or continuity concerns?  No problem, Fonality's hybrid solution works with PRI lines.  If you'd prefer the Internet for voice, you can get VoIP from us or the SIP provider of your choice.

Finance Friendly

• No Set Up Fees -  We'll waive the set up fees so that you can start selling, servicing and collaborating without writing a big check.
   
• Subscription or Purchase - Fonality offers subscription based pricing even for on premisis deployment.  Or, if you prefer you can purchase a perpetual licence to the software and buy the hardware out right.
  
  
• Selection of Deskphones - We offer a broad selection of desphones to meet the needs of general staff as well as the special needs of exeutivies, receptionists and conference rooms.