Unified communications – or UC for short – may not be a household name...but it's hit the big time when it comes to business productivity.
Industry experts UCStrategies defined unified communications as “communications integrated to optimize business processes” back in 2006. Yet they also remind us that this definition isn't what's really important. What'll knock your socks off is what UC can do for your business.
With UC, one application display rules them all. Manage your phone calls, voicemail, instant messaging (IM), conference calls, email, screen sharing, video conferences, and even who's at their desk or on the phone (known as "presence") on one screen. That makes it easy to connect quickly and easily with the right people at the right time, from any location or device.UC refers to software that bring together a bunch of communication and collaboration tools into a – you guessed it – unified experience. Business UC gives you one place to connect with everyone in your company as well as with your customers and suppliers.
Are You There?
No more office drive-bys and email strings when you can see who's in the office, in a meeting or on the phone.
Our research shows you can recapture up to two hours per day in lost productivity when you use UC in your office.
How You Doin'?
Powerful reporting and training tools help you monitor and improve performance and even make hiring decisions.
Many UC applications let you work from anywhere by keeping you plugged into the office from any web browser or mobile phone.