USER GUIDES

How to Use Our Products & Services

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Call Recording Portal User Guide

NetFortris Call Recording solution is a proven solution that can seamlessly record voice conversations within your unified communications environment. This user guide explains how to use the Call Recording Portal.

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Microsoft Teams Product Guide

This product guide explains how to provision, set up, and use your Microsoft Teams integration with the CommUnity UCaaS platform.

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NetFortris API User Guide

This user guide demonstrates how to set up APIs with our CommUnity UCaaS platform. 

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Paperless Fax Portal User Guide

Paperless Fax Portal eliminates the need for fax machine, paper, or a wired phone line while delivering HIPAA compliant and encrypted faxes to protect personal information. This user guide explains how to use the Paperless Fax Portal.

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Poly VVX Series User Guide

This user guide explains how to use Poly VVX Series deskphones.

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Yealink Series User Guide

This user guide explains how to use Yealink Series deskphones.

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Call Center User Guide

This user guide explains how to use call center functionality on Poly VVX Series deskphones.

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Salesforce CTI Integration Product Guide

This product guide explains how to install, configure, troubleshoot and use NetFortris CommUnity for Salesforce.

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CommUnity Mobile App User Guide

CommUnity Mobile is a mobile UC application that extends the functionality of the NetFortris CommUnity UCaaS product suite. This user guide explains how to use the CommUnity Mobile application.

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Desktop User Guide

This user guide explains the functionality of the CommUnity desktop software application.

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Admin Panel User Guide

This product guide explains how to navigate the admin panel within the NetFortris CommUnity application.

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Total Control Firewall User Guide

This product guide explains the benefits of the Netfortris Total Control Firewall solution.

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