USER GUIDES
How to Use Our Products & Services
Call Recording Portal User Guide
NetFortris Call Recording solution is a proven solution that can seamlessly record voice conversations within your unified communications environment. This user guide explains how to use the Call Recording Portal.
Microsoft Teams Product Guide
This product guide explains how to provision, set up, and use your Microsoft Teams integration with the CommUnity UCaaS platform.
NetFortris API (BETA) User Guide
This user guide demonstrates how to set up APIs with our CommUnity UCaaS platform.
Paperless Fax Portal User Guide
Paperless Fax Portal eliminates the need for fax machine, paper, or a wired phone line while delivering HIPAA compliant and encrypted faxes to protect personal information. This user guide explains how to use the Paperless Fax Portal.
Poly VVX Series User Guide
This user guide explains how to use Poly VVX Series deskphones.
Yealink Series User Guide
This user guide explains how to use Yealink Series deskphones.
Call Center User Guide
This user guide explains how to use call center functionality on Poly VVX Series deskphones.
Salesforce CTI Integration Product Guide
This product guide explains how to install, configure, troubleshoot and use NetFortris CommUnity for Salesforce.
CommUnity Mobile App User Guide
CommUnity Mobile is a mobile UC application that extends the functionality of the NetFortris CommUnity UCaaS product suite. This user guide explains how to use the CommUnity Mobile application.
CommUnity Desktop User Guide
This user guide explains the functionality of the CommUnity desktop software application.
Admin Panel User Guide
This product guide explains how to navigate the admin panel within the NetFortris CommUnity application.
Total Control Firewall User Guide
This product guide explains the benefits of the Netfortris Total Control Firewall solution.