4G Wireless®, a California-based chain of mobile phone retail stores and authorized Verizon Wireless® premium retailer, requires secure Wi-Fi to meet the demand for secure, high-performance and reliable wireless provisioning of new accounts and to meet customer service needs. As a retailer in the competitive mobile communications market, 4G Wireless must be able to quickly deploy secure network connectivity, fixed-line office phones, and secure, public wireless connectivity in new retail stores as they open. Founded in 2006, the company has quickly grown from just 2 stores today’s network of 157 stores. It is growing at a rate of about 5 new stores a month, and is expected to reach 200 stores within the next year.
“The ability to quickly provision new users in the store is critical to our business, NetFortris continues to be a great partner, providing new services, such as Wi-Fi analytics, that provide us with in-depth customer insight.”
Through a centralized management console, 4G Wireless administrators add the new location through the NetFortris Cloud PBX. Finally, fixed-line business phones are installed complete with voicemail, call forwarding, mobile integration and analytics. The ability to rapidly get a new store set up, on the network, and functional is essential to the company’s success. The advanced features of NetFortris Multi-Purpose Wi-Fi deliver Presence Analytics that capture information about wire-less trends, individual wireless dwell times, repeat-visit frequency, and bandwidth utilization by user. Wi-Fi Traffic Shaping helps 4G Wireless® administrators optimize network usage. They can now prioritize mission critical applications and set bandwidth limitations based on traffic type.
“We need to make each square foot of retail space count. NetFortris helps us rapidly stand up new locations and get them operational quickly.”