The Philadelphia 76ers Story

Overview

Team slam dunks with business phone solution

The NBA's 76ers have one of the longest histories in professional basketball. Ensuring their fans have the best experience is at the heart of the organization and top priority for Larry Meli, VP of Fan Experience and Ticket Operations. Using Fonality's (now NetFortris) suite of communications products, the team's backend management and support are able to more effectively work with customers, fans, and vendors.

"Our goal is making sure we deliver a positive experience at every touch point our customer has with our organization - our business communications are vital to our success in achieving this goal"

- Larry Meli, VP Fan Experience & Ticket Ops

Founded in 1946, making it one of the oldest NBA franchises

 

486 users
First North American sports team to own an eSports team

CHALLENGES & SOLUTIONS

Challenges

  • Finding a total solution that offered a high level of integration.
  • Implementing a solution with features to enhance collaboration and increase efficiency across the organization.

Solutions

  • Reliable, quality phone system and communications solution.
  • Use of Heads Up Display connected phones, desktops, and mobile devices for maximum productivity and collaboration.

Reliability and Organization

The 76ers found the ideal solution and partner for their team with NetFortris. Our innovative technology and advanced features met the organization’s communication needs today and well into the future.

FULL CASE STUDY

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TESTIMONIAL

Customer Testimonial icon

"Fonality has also shown their commitment to delivering exceptional service and we’ve been so impressed with the responsiveness and follow through - they are a truly reliable partner."
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- Larry Meli, VP of Fan Experience and Ticket Operations