With more than 55 million credit card transactions per year, Thorntons was looking for a provider that could offer security in a Payment Card Industry Data Security Standards (PCI-DSS)-compliant MPLS network. As their business grew in complexity, they required around-the-clock services for both customers and employees. They were seeking a true technology partner who understood their current business needs and also shared a vision for their future goals. They needed a partner who could combine enterprise-level security and industry-leading uptime with high-touch, concierge-level customer service.
“For me, NetFortris is quick and nimble and a true partner. Their team really dug in when we first got started to make sure they understood our business and where our strategy was going.”
NetFortris launched a comprehensive plan to fortify and simplify Thorntons’ overall networking environment. In addition to credit card processing, this included VPN and increased bandwidth to support high-speed broadband cloud services at both the corporate and store level. Today, Thorntons relies on a custom built 4G wireless backup cellular network that offers state-of-the-art managed security and automatic failover.
“The first thing that comes to mind when I think about NetFortris is partnership. We are a privately held large but-small company in Kentucky, with a great brand and a high presence. Our locations are high-volume convenience stores located in six states that need partners, not just a vendor.”