NetFortris Wins 2016 INTERNET TELEPHONY Excellence Award

Presented by INTERNET TELEPHONY

Not every business has a formal contact center, but most can benefit from contact center functionality, according to Fonality. That's why Fonality includes unlimited queues for all employees. As a result, users can create queues for different departments and any employee, at any time, can be a member of every queue for no additional charge. For customers who want even more call center functionality, advanced contact center functionality can be added to NetFortris Professional and Ultimate editions.