Not every business has a formal contact center, but most can benefit from contact center functionality, according to Fonality. That's why Fonality includes unlimited queues for all employees. As a result, users can create queues for different departments and any employee, at any time, can be a member of every queue for no additional charge. For customers who want even more call center functionality, advanced contact center functionality can be added to NetFortris Professional and Ultimate editions.
At NetFortris, our mission is to help our customers achieve greater success by deploying, managing and supporting technologically advanced, cost-effective business communications solutions.
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