Our hosted VoIP solution delivers every feature you'd expect from an enterprise-level provider, without the cost. You can also kick that PBX box to the curb. We provide the phones, and host your phone service on our servers, using your internet connection. No hardware or software maintenance, installation, or management necessary. Sound good? Oh yeah, we also do it at an affordable monthly price.
No matter the size or location, NetFortris can simplify the way you manage your business communications with our hosted VoIP solution.
Heads Up Display™ (HUD) helps employees be more efficient and effective, making it easier for them to select the best way to initiate, receive, and respond to business communications. Our HUD phone system is all about collaboration, boosting productivity, improving customer service, and enabling employees to work smarter.
Unanswered Queue Call Transfer
When a queue call that has gone unanswered too long, queue managers can now transfer directly to an available agent or other team member.
Users can now download voicemails and On-demand Recordings from within the Calls and Recordings tab within HUD. Downloaded recordings can be saved or easily shared as appropriate.
For each missed chat, call or voicemail, the Fonality favicon (the “bar F” taken from the Fonality logo) on the user’s browser tab transforms into a counter that’s easy to spot even while working in other tabs.
Extends the existing transfer option by allowing the person transferring a call to let the recipient know who’s calling and why.
Inline Audio Controls
All voicemail and call recording controls are now inline. The new recording download option is joined by Play, Call, and Delete for recordings. Voicemails add a fourth option, Mark Read/Unread.
Sharing a file from desktop, Google Drive, Microsoft OneDrive, Box or Dropbox is as easy hovering over an avatar photo and clicking Share File or clicking a paper clip image in an individual or group chat entry box.
Communicate in seconds, sending instant messages to anyone in your company.
Email anyone in your company with one click; access their contact information to create an email message with pre-populated contact information.
Real-time screen sharing tool for conferences and sales presentations, without third party software.
HD Video Collaboration
Work with your team in full living color. With our available HD Video Collaboration, it's just like being there.
Use your fax machine to send faxes over the internet with Fonality FaxLync.
Communicate no matter where you are on the device of your choice (PC, tablet, smartphone, laptop).
Voicemail to Email or Text
Retrieve and review voicemail from any phone or 1-touch from your desktop. Even get your voicemail transcribed via email or text.
Drag and Drop Calls
Answer a call, join a conference, transfer, park, place a call on hold, or send to voicemail with a simple mouse click.
Instantly know if colleagues are available or away, and choose the best way to communicate.